Frequently Asked Questions

What is TrainR?

TrainR is a comprehensive fitness management platform designed specifically for personal trainers, biokineticists, and exercise specialists. It helps you track client body composition, generate progress reports, and manage your fitness business efficiently.

Who is TrainR for?

TrainR is perfect for fitness professionals including personal trainers, biokineticists, exercise physiologists, strength coaches, and any health professional who tracks client body composition and fitness progress.

How do I get started?

Simply click "Get Started" or "Register" to create your account. You'll need to provide your name, professional title (e.g., Trainer, Biokineticist), email, and create a password. Once registered, you can immediately start adding clients and tracking their progress.

How do I add clients?

There are two ways to add clients:

• Client Signup Link: Share your unique invite link with potential clients. They'll fill out a comprehensive intake form with their personal information, health history, and fitness goals.
• Manual Entry: Add clients directly through your dashboard by clicking "Add New Client" and entering their information yourself.

Where do I find my client signup link?

Your unique client signup link is displayed on your dashboard in the "Client Onboarding" section. Simply copy the link and share it via email, WhatsApp, or any other communication method with your potential clients.

What information do clients provide when signing up?

The client intake form collects comprehensive information including personal details, contact information, medical aid details, health goals, fitness routine, dietary habits, medical history, and a health declaration. This gives you a complete picture of each client's health and fitness status.

Do clients need to create an account?

No! Clients simply fill out the intake form once. They don't need login credentials or access to the platform. You manage all their information and track their progress through your trainer dashboard.

What measurements can I track?

TrainR allows you to track comprehensive body composition data including weight, body fat percentage, muscle mass, BMI, and various body measurements (chest, waist, hips, arms, thighs, etc.). You can record as much or as little data as needed for each client.

How do I record measurements?

From any client's profile page, click "Add Measurement" or "Record Measurement" to enter new body composition data. The system automatically tracks the date and allows you to compare progress over time.

Can I see progress over time?

Yes! TrainR provides interactive charts that visualize your client's progress over time. You can view trends in weight, body fat percentage, muscle mass, and other measurements to track their fitness journey.

Can I generate progress reports?

Yes! You can generate professional progress reports for your clients that include their measurements, progress charts, and your professional notes. These reports can be shared with clients or used for documentation purposes.

Can clients access their reports?

Reports can be generated with shareable links that you can send to your clients, allowing them to view their progress without needing to log in to the platform.

Is my client data secure?

Yes! TrainR takes data security seriously. All data is encrypted and stored securely. Only you can access your clients' information. We follow industry best practices to protect sensitive health and personal information.

Can I update my professional title?

Yes! You can update your professional title (e.g., Trainer, Biokineticist, Exercise Specialist) at any time from your profile page. This title is displayed on your client signup form.

Can multiple trainers use TrainR?

Absolutely! Each trainer creates their own account and manages their own clients independently. Your client data is private and only visible to you.

How do I get help if I have questions?

If you need assistance, you can reach out to our support team through the contact information provided on the platform. We're here to help you make the most of TrainR.

Is there a mobile app?

TrainR is a web-based platform that works seamlessly on desktop, tablet, and mobile browsers. You can access your dashboard and manage clients from any device with an internet connection.